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Accounts

Accounts issues and information

Accounts General

General accounts issues and resolutions

Lock table overflow, increase -L on server (915) error when trying to run month end
Flag to allow reconciled items to be reversed
Remittance email pulling through wrong name
Transfers between Client and Office account
'You must select a name' when amending the fee earner nominal code
New bank not appearing to select when making a posting
Error 'Unprocessed batches' on archiving a case/matter
Client Matter Balances don't agree to the Bank Reconciliation
Set up of Credit Control
Allocation of an unallocated payment and invoice in the Purchase Ledger
Issue with a value in the field unpaid P/L on the Client Matter Enquiries
Bank Reconciliation set as all Practices rather than one specific Practice
My report includes archived matter that I do not need to see
Allow a user to take Office account into credit and Client into debit
I have an accounts license but only Proclaim Desktop is appearing on my menu
Setting for unlocking a Bank Reconciliation
Reporting on matter balances in a case report
Nominal Budget manual input
Adding a new Departments
Ticking the Auto W/Off WIP option in the bill Posting Allocations by default for SIB postings
Case History Print of all WIP records/ WIP Reports for listing time and showing profitability
KPI data is not correct
Wrong statement date on reconciled items error 'can not have reconciled dates before brought forward date'
Closing a nominal account (code)
Practice name details
Imbalance between Trial balance and matter listing
Invalid supplier message when posting to new Purchase Supplier
Allowing Users to post to two periods
Adding a Department to a Nominal
Process Transfers
Items left unreconciled on the bank statement
Slow Bank Reconciliation
Adding or Removing access to Proclaim Accounts
Add Proclaim to the Accounts toolbar
Interest Calculation message stating Missing Interest Rate for (Date)
Bank statement numbering sequence and deleting a bank statement
Auto Bank Reconciliation header/footer option
Nothing pops up in the allocation screen when I try to write off a TOC posting
Create a new nominal code
OBB report is showing archived matters on it
Accounts Administration password is not working
Option to see reversals on the ledger
Creating a new Cost Centre and adding a new Cost Centre to a department
Archiving matters which have accounts balances
Add Accounts on a Proclaim Toolbar
Matter listing/cases via a fee earner
New Case Type added, Accounts Not Connected Error
Interest calculator not doing anything when selecting to process
Writing off a disbursement
Adding a Report to a Report Batch
Accounts Archiving Closing Cases Do Not Match
No Fee Earner on income Reports
Unable to see Accounts option in the Field Selector
Auto Bank Reconciliation new bank account set up
Reconciling Adjustments on the Bank Reconciliation
Interest Calculator on the Proclaim toolbar
Taking a Purchase invoice off hold
Interest file report re run
Archive settings for archiving files with specific transactions
Error regarding Transaction number already used and need to delete the batch when posting
Bank rec lock password
Archive matter report with a date range
Practice on reports always defaults to the first Practice
Amount showing as outstanding in Purchase ledger is different to what is showing in the posting allocation screen
Option for two periods on the system
Creating a new supplier
Reconciling TCO/TOC reversal if user doesn't want to affect the matter
Time Costing reports not showing zero unit entries
Add a Department code to a nominal
New Bank Codes Created Not Listed in Bank Reconciliation
Changing the de minimus amount on Interest Calculator
Transaction Type break down
Correspondent information for non matter transactions
Amending a Short Code/Profit Code
Posting Enquiry screen report
Bank to Bank transfer
Closing nominals/ Bank accounts
Purchase invoice not allocated against a purchase payment
Monies posted to unallocated instead of to the matter
Check postings on a supplier
Lost batch/accounts postings
General queries on matter balances
Changing the date from/to on Interest Calculator
Report to show any Office (Business) credit balances
Minus transaction postings
Amending Smart Post Maintenance items in slips
Error Message 'REPLACE/CONCAT may not result in data > 32000 bytes'
Bank Reconciliation date on monthly statement
AutoPost
Change my Year End
Posting adjustment journals into the previous financial year
Reversal has incorrectly posted as a debit
Allocation for unallocated receipts or credit notes
Archiving from CSV
Moving on the period and having two periods open
Archiving/Restoring (reopening) a matter
Nothing to reconcile a reversal with on my bank rec
Bank Reconciliation items not posted or extra postings made on the bank reconciliation
Cannot exit partial allocation screen on an office credit posting
Auto Post formatting errors
Zero office balance matters
Need to overdraw client or put office account into credit
Purchase Ledger Credit note
Matter balance configuration in Client Matter Enquiry
Creating a Journal posting
Period accidently closed down
Error: 'The Accounts Practice does not match the case branch code can not post to the matter'
Change the default bank or other codes on a posting type
Run year end and accidentally closed period 12 can this be re-opened
Disbursement Transfer
Post a Purchase Invoice to a Nominal
My cheques will not print
Moving monies between deposit and client
Cancelling a cheque
How to reverse or PCO/PCN (credit note) a PIN (Purchase Invoice Nominal) or PIO (Purchase Invoice Office)
Changing the bank statement date or starting balance
Create a new bank account in Proclaim Accounts
Producing a contra disbursement
Closing Year end
Creating a new Profit code for a fee earner
Invalid Client/ Matter error appears when in Client Matter Enquiry - ledger not updating
Setting up a new bank interest rates
Delete a case with accounts postings/ GDPR Deletion
Writing off an office balance/nominal balance
Anticipated disbursement not incurred
Amending a narrative on Client Matter Enquiry
How to print the Accounts Ledger to Excel
Adding a Disbursement Type
Amending a nominal code description
Aged Creditors imbalance
Adding a new fixed fee
Proclaim loading up without Accounts access
Nominal maintenance user access
Month/year end balance checks
Reverse a posted financial transaction
Permission to choose columns
Slip Postings

Slip Postings

Tracking and managing slips
Slips not showing in the History
Slip Signature Required configuration
BPC slip posting not appearing on the case history
Reissuing an out of date cheque
Making a slip type Available/ Unavailable Including the unallocated types
Creating a Slip
Sending an email from specific Posting Types
Accrual Posting
Moving funds between different bank accounts of the same type
Slip reject message
Unable to write off a TOC
Allocation to the WIP not showing on the Bill
Adding new columns in the grid in Slip Postings
Unable to view slips in accounts, as the image does not appear
Stop accounts postings to a matter or pop up warning message when making a posting
Nominal posting for monies held on a nominal
Regular postings
Amending the Practice on a Case/Matter
Removing a lock from a slip
Change the slip I’m posting to today’s date when I hit the post button
An item posted to a ledger is not appearing on the bank rec
Reversing a TOC
System freezes when I click to post on a posting type in Slip Postings or General Postings
Posting to a different practice than default
Instant message/ notification to file handler on Posting of a transaction
Transferring matters between practices
Autopost SIB posting needing an auto bill number populated
New Slip Chains
The Total of a nominal on the TB does not match the Nominal Transaction listing total I have run
Cannot find a Case in Accounts which exists in case. Special Character in Case Details
Break down shown on the TB or P & L reports
Switching Unallocated Receipts on
Setting for allowing reversals on Reconciled transactions
Creating an alias for a Slip Posting Type
Posting a Nominal Disbursement (ND)
Print a Batch Report when transactions are posted in General Postings
How to tell if the PPO posting has been reconciled
Bank details/clearance days on a slip on SmartPost Maintenance/ adding a new Posting Type
Refund to client from office
Adding a supplier invoice for a matter (PIO) onto the Slips in case
Amending a rejected slip
Disbursement not showing to allocate on an SIB (Bill) or to allocate monies against
Posting a transaction to a ledger
Finding a transaction in Posting Enquiry
Creating an unallocated Credit note
Bill Slip (SIB) showing allocations not available
Adding the option to attach documents to the case history on Slips
Rejected slips/Postings that need to be deleted
BPN (Bank Payment Nominal) posting on client account
Slip posting screen not appearing when Maintenance button selected in slips/docking the screen
Update 'Auth Level' and 'Next Authorise' for slip
VAT

VAT

MTD adjustments for the VAT return
Post a purchase invoice that is part Vatable part VAT exempt
Journals or postings need to be made at the end of a Vat quarter
Showing a posting marked as a counsel fee in the VAT return
VAT values appear in the VAT reports
VAT only billing for a disbursement
When I run the VAT Return Report the figures are all Zero
Creating a new VAT Quarter with various numbers of periods
Authorising user in VAT Management error
Check what VAT method is used on the system
Autoposting BPNs with Vat Code
Error Message appears when Granting Authority in MTD Program
VAT Management Reports Not Configured Error
MTD Error - Blue screen opens when clicking Grant Authority then error starts 'Lead attributes in a chained attribute.'
Pay a Purchase Ledger invoice/Credit note (PIO/PIN/PCO/PCN)
VAT detail listing to show all items on the VAT return
Office balance out by the VAT on disbursements
VAT on Billing only (Output VAT)
Reopening the VAT quarter/ Submitting the VAT return if the quarter is closed
How to close/delete the VAT quarter
VAT Journal report
Error when selecting receive in VAT Management 'Client/user not Authorised'
Error: 'Invalid credentials returned by HMRC' in VAT submission
VAT amount recorded for a disbursement is different to when it is being billed
Changing from Cash Accounting to Accrual VAT
Change the Vat rounding default setting for posting transactions
Creating a new VAT Rate
Submitting the VAT Return in VAT Management
VAT return items posted to the incorrect period