If you run your Current Statement in the bank rec program reports tab and there is a difference in the difference box follow these steps:
Go into Advanced Report Execution.
Select the Bank Reconciliation folder.
Run the Statement Status Report.
Check if there are any statement dates/numbers where the closing balance does not match the opening balance.
Check if there are any Statement numbers that look incorrect or in a different format to the rest.
This will show in the final column of the report if any do not match.
If there are no differences on the report do the below:
Go into Nominal Enquiry.
Search for the Bank account nominal number.
Check the postings by selecting the Postings tab.
Any postings like a journal or a BPN that has directly hit the nominal need rectifying.
If everything looks correct in nominal enquiry then please raise a new case online and reference the title of this article.