Accounts General
General accounts issues and resolutions
By Antoine1 author136 articles
- Lock table overflow, increase -L on server (915) error when trying to run month end
- Flag to allow reconciled items to be reversed
- Remittance email pulling through wrong name
- Transfers between Client and Office account
- 'You must select a name' when amending the fee earner nominal code
- New bank not appearing to select when making a posting
- Error 'Unprocessed batches' on archiving a case/matter
- Client Matter Balances don't agree to the Bank Reconciliation
- Set up of Credit Control
- Allocation of an unallocated payment and invoice in the Purchase Ledger
- Issue with a value in the field unpaid P/L on the Client Matter Enquiries
- Bank Reconciliation set as all Practices rather than one specific Practice
- My report includes archived matter that I do not need to see
- Allow a user to take Office account into credit and Client into debit
- I have an accounts license but only Proclaim Desktop is appearing on my menu
- Setting for unlocking a Bank Reconciliation
- Reporting on matter balances in a case report
- Nominal Budget manual input
- Adding a new Departments
- Ticking the Auto W/Off WIP option in the bill Posting Allocations by default for SIB postings
- Case History Print of all WIP records/ WIP Reports for listing time and showing profitability
- KPI data is not correct
- Wrong statement date on reconciled items error 'can not have reconciled dates before brought forward date'
- Closing a nominal account (code)
- Practice name details
- Imbalance between Trial balance and matter listing
- Invalid supplier message when posting to new Purchase Supplier
- Allowing Users to post to two periods
- Adding a Department to a Nominal
- Process Transfers
- Items left unreconciled on the bank statement
- Slow Bank Reconciliation
- Adding or Removing access to Proclaim Accounts
- Add Proclaim to the Accounts toolbar
- Interest Calculation message stating Missing Interest Rate for (Date)
- Bank statement numbering sequence and deleting a bank statement
- Auto Bank Reconciliation header/footer option
- Nothing pops up in the allocation screen when I try to write off a TOC posting
- Create a new nominal code
- OBB report is showing archived matters on it
- Accounts Administration password is not working
- Option to see reversals on the ledger
- Creating a new Cost Centre and adding a new Cost Centre to a department
- Archiving matters which have accounts balances
- Add Accounts on a Proclaim Toolbar
- Matter listing/cases via a fee earner
- New Case Type added, Accounts Not Connected Error
- Interest calculator not doing anything when selecting to process
- Writing off a disbursement
- Adding a Report to a Report Batch
- Accounts Archiving Closing Cases Do Not Match
- No Fee Earner on income Reports
- Unable to see Accounts option in the Field Selector
- Auto Bank Reconciliation new bank account set up
- Reconciling Adjustments on the Bank Reconciliation
- Interest Calculator on the Proclaim toolbar
- Taking a Purchase invoice off hold
- Interest file report re run
- Archive settings for archiving files with specific transactions
- Error regarding Transaction number already used and need to delete the batch when posting
- Bank rec lock password
- Archive matter report with a date range
- Practice on reports always defaults to the first Practice
- Amount showing as outstanding in Purchase ledger is different to what is showing in the posting allocation screen
- Option for two periods on the system
- Creating a new supplier
- Reconciling TCO/TOC reversal if user doesn't want to affect the matter
- Time Costing reports not showing zero unit entries
- Add a Department code to a nominal
- New Bank Codes Created Not Listed in Bank Reconciliation
- Changing the de minimus amount on Interest Calculator
- Transaction Type break down
- Correspondent information for non matter transactions
- Amending a Short Code/Profit Code
- Posting Enquiry screen report
- Bank to Bank transfer
- Closing nominals/ Bank accounts
- Purchase invoice not allocated against a purchase payment
- Monies posted to unallocated instead of to the matter
- Check postings on a supplier
- Lost batch/accounts postings
- General queries on matter balances
- Changing the date from/to on Interest Calculator
- Report to show any Office (Business) credit balances
- Minus transaction postings
- Amending Smart Post Maintenance items in slips
- Error Message 'REPLACE/CONCAT may not result in data > 32000 bytes'
- Bank Reconciliation date on monthly statement
- AutoPost
- Change my Year End
- Posting adjustment journals into the previous financial year
- Reversal has incorrectly posted as a debit
- Allocation for unallocated receipts or credit notes
- Archiving from CSV
- Moving on the period and having two periods open
- Archiving/Restoring (reopening) a matter
- Nothing to reconcile a reversal with on my bank rec
- Bank Reconciliation items not posted or extra postings made on the bank reconciliation
- Cannot exit partial allocation screen on an office credit posting
- Auto Post formatting errors
- Zero office balance matters
- Need to overdraw client or put office account into credit
- Purchase Ledger Credit note
- Matter balance configuration in Client Matter Enquiry
- Creating a Journal posting
- Period accidently closed down
- Error: 'The Accounts Practice does not match the case branch code can not post to the matter'
- Change the default bank or other codes on a posting type
- Run year end and accidentally closed period 12 can this be re-opened
- Disbursement Transfer
- Post a Purchase Invoice to a Nominal
- My cheques will not print
- Moving monies between deposit and client
- Cancelling a cheque
- How to reverse or PCO/PCN (credit note) a PIN (Purchase Invoice Nominal) or PIO (Purchase Invoice Office)
- Changing the bank statement date or starting balance
- Create a new bank account in Proclaim Accounts
- Producing a contra disbursement
- Closing Year end
- Creating a new Profit code for a fee earner
- Invalid Client/ Matter error appears when in Client Matter Enquiry - ledger not updating
- Setting up a new bank interest rates
- Delete a case with accounts postings/ GDPR Deletion
- Writing off an office balance/nominal balance
- Anticipated disbursement not incurred
- Amending a narrative on Client Matter Enquiry
- How to print the Accounts Ledger to Excel
- Adding a Disbursement Type
- Amending a nominal code description
- Aged Creditors imbalance
- Adding a new fixed fee
- Proclaim loading up without Accounts access
- Nominal maintenance user access
- Month/year end balance checks
- Reverse a posted financial transaction
- Permission to choose columns