Ideally the bank statement numbers should always increase sequentially. If a statement number is lower than a previous one it may cause some reports to produce incorrect information.
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If you find that this has happened on a recent statement, you will need to delete the statement and redo this with the correct statement number.
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To delete the bank statement please follow the below instructions:
From the Main Menu select the Bank Reconciliation.
Select the Bank Account Type and then the bank needed eg Client Bank 1.
Select the correct statement number by clicking on the search and selecting the right statement.
Select the tab for the Reconciliation.
Check there are no items that are still reconciled if there are un-reconcile these items by double clicking on the transaction.
Go to the Red Cross at the side of the statement and then click it.
This will bring you up a message to say are you sure select Yes.
This will delete the statement, you can now create a new statement.
NB
If you have done another bank reconciliation you will have to delete the newer ones first until you get to the bank reconciliation you want to delete.
If you still need help please raise a new case online and reference the title of this article.
