Cannot log into secure docs get case login disabled message

If you are using the GUID method for generating Secure Docs and then decide to login using the old non-GUID case login method (not supported) and sign individual documents, it breaks the GUID login as the Status etc goes out of sync.
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Basically, you cannot login just using a Case Number you would need to set up the credential fields in Proclaim.
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The password set up is on on page 21 of the manual.
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If you are still having difficulty then please raise a new case online and reference the title of this article.