Linked actions are a useful tool for Proclaim as they allow you to do multiple things with one click of a button.
You can set one up by doing the following:
Open workflow maintenance
Click on the linked actions tab
Select the case type you wish to amend at the top left
Click new at the bottom right
Name the linked action and give it a description
Click save
Click Update
Select the Jigsaw icon to open the maths editor
Finally enter any maths/actions you wish to link together.
After saving you can test this in a case.
If you have not had the relevant training to access Workflow Maintenance or are still having issues creating the linked action, please raise a new case online and reference the title of this article.