If a user requires emails to be automatically deleted from their Outlook Inbox once processed into Proclaim, the user's settings can be updated within User Profiles by following the steps below:
Enter the User Profiles Program.
Select the User and click Update.
Select the Email/ Printing Tab.
Tick the Move Processed Emails to DElted Folder box in the General Email Options section.
Click Save.
If you or your Proclaim Administrator do not have access to User Profiles, please raise a new case online and reference the title of this article.