To rename a case in Proclaim follow the steps below:
Make sure no one is in the case.
Open Case Table Control.
Enter the existing case name in the top field.
Enter the new name in the field below.
Tick RENAME and wait until it is completed.
If you or your Proclaim Administrator don't have access to the Case Table Control menu, then please ask to speak to a human to start a conversation with one of our team in the chat window.