Enter the System Parameter Maintenance Program.
Click on New.
Within the Key field type Linked Action Detached Server.
Within the Code field type Ports.
Within the Value field type 9020-9050.
Click on Save.
You will also need to ask your IT to open the corresponding port rang on all client machines.
If you need further assistance, please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.