If a User is trying to use the Proclaim outlook Add-in and getting an error message stating there is no proclaim system to connect to, it is likely to be down to a missing System Parameter. To add the System Parameter, please follow the steps below:
Enter the System Parameter Maintenance Program.
Click on New.
Within the Key field type Linked Action Detached Server.
Within the Code field type Ports.
Within the Value field type 9020-9050.
Click on Save.
If you or your system administrator does not have access to System Parameter Maintenance, please raise a support ticket and quote this article.