What's new
This update includes a new modern look and feel to Proclaim desktop, with both improved performance and stability and an enhanced user experience. To explain each new icon and its use, we've added tooltips, visible when you hover your mouse over them. We've not changed the functionality of the features from previous iterations.
Tip: Review v4's unsupported functionality.
Note: Unless stated in the release notes, options set in User Profiles before the upgrade are still effective. For example, settings dictating which page to open matters on (notes/history/tasks) are all carried forward into v4.
For all the details, view the full release notes.
Alternatively, see the list of areas we've updated with new features or enhancements below:
Left-hand navigation bar
Favourites
Open cases
Recent cases
Search
Tasks
KPI reports
Time
Top navigation bar
Searching by case reference.
Time recording.
Print options.
Create slip.
Close all open cases.
Case navigation.
Case information panel.
Navigation within a case.
Enquiry screen.
Case tasks screen.
Case notes.
Accounts screen.
Billing guide screen.
History refresh button.
History menu.
Choose columns.
Distributing column layout to other users.
History – Totals.
Right-hand navigation bar
Document viewer.
PowerPoint documents history view.
Enquiry screens.
Quick view.
Action buttons.
History
Searching history records.
History filter records.
Right-click context menu.
Multiple selections.
Miscellaneous and other enhancements
Alert when deleting fields used in XML data templates.
Preprocess and PostProcess commands.
Updated layout on email/ messaging tab,
Ability to create list questions in Maths.
Ability to create list pair questions in Maths.
New and updated system parameters.