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Remove a correspondent from a case

A
Written by Antoine Larsen
Updated over 4 months ago

To remove a correspondent from a case:

  1. Open Proclaim Desktop and then enter the relevant case.

  2. Browse to the screen where the specific correspondent details are entered.

  3. Press Update.

  4. Hold down the CTRL key on the keyboard and then click into any of the correspondent fields on the screen.

  5. You will receive a prompt to confirm you wish to remove the correspondent, click Yes.

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