As standard, the wording "Imported File" will be added to the History Line when an item has been dragged into the case. This feature can be amended by following the steps below:
Enter the User Profiles program.
Select the user you want to update the settings for and click Update.
Click the Case General Tab and find the option to Suppress “Imported File” text in the details.
If you do not want the text to be added with the details when an item is dragged or scanned into the system, open the drop down and select Omit Text. Alternatively, selecting Inherit default with apply the setting of the Default User Profile.