Using the Case Archive and Restore program, the Case Archive and Restore program correctly deletes the information in the case and the corresponding accounts matter.
Also, this avoids any mistakes and restores the archived case assuming that the case archive location isn't deleted before a restore is required.
Archiving them will remove them from their live system but they will still hold the data which may cause them some GDPR issues.
View our article detailing how to delete multiple cases in one go.
Delete cases on mass
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Written by Antoine Larsen