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RTA A2A Portal Error - InputDocumentNotValid

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Written by Antoine Larsen
Updated over 2 weeks ago

This error can be caused by one of the following.

  • Use of 24:00 as time rather than 00:00.

  • Invalid date format.

  • Action dates input prior to accident date.

  • Use of symbols in the 'Other Title' field.

  • askCUE reference is not in the correct format or has additional spaces in it.

  • Extra details field not completed when instructed to, ie 'If Other' give details' when the previous field selection was 'Other'.

If you are still having issues, please raise a new case online and reference the title of this article.

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