If you don't have access to the toolbar option then please speak to your Proclaim admin or raise a new case online and reference the title of this article.
To confirm your Admin has the right access to make these changes, they can check if they have access to User profiles and Toolbar details.
If you do have the option to add items on the toolbar follow the below steps:
From the Main Menu select Toolbar Details.
Select the TOOLBAR tab and find the correct Toolbar name in the list and highlight.
Find the icon on the left hand side for the program you want to add.
Select UPDATE.
Click on the Arrow button to move the program onto the Toolbar.
Select SAVE.
Ask the user to log out and back in and the icon should be visible.