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If you have this issue and your servers public IP address has changed, then we need to make this change on TouchPoint. <br>​<br>Please ask a question in the <a href="https://help-proclaim.theaccessgroup.com/en/articles/14186655-how-you-contact-proclaim-support-via-the-myaccess-portal">MyAccess Portal Digital Assistant</a> and ask to "Speak to a human" to be put through directly to our support team. And please advise of any New IP addresses.

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