Follow the below steps to set up trays for Printer.
Log in to Proclaim.
Go into printer tables.
Press the default printer button, this will open word.
Go into the view tab and Macro’s.
Click Record Macros - Note down the macro number.
Go into Page layout and then the arrow under Hyphenation and select the tray for letterhead and the plain paper.
Once selected press okay and then go into view and Macros then stop recording.
Once stopped recording select the Macro number and click Step into.
This should give the macro/tray numbers to pop into the Printer table within Proclaim
Go onto Proclaim and Printer tables.
go to the default printer highlighted.
navigate to the fields tab.
This should bring up boxes for the numbers from the macros add these in and save and then get user to print again.