Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.

We’re excited to introduce our new CaseMatters Evo Fee Earner Enablement Pack. The pack gives leaders ready‑made messaging and guidance to support internal conversations about the transition, while providing fee earners with FAQs, training materials, and role‑based examples to build confidence in using CaseMatters Evo.

Whether you’re preparing your teams for change or looking to accelerate adoption, the enablement pack makes it easier to engage your people, answer common questions, and ensure everyone understands the benefits of moving to a modern, AI‑enabled platform. Find out more >

We want to remind you that the login URL for the MyAccess Support Portal (previously known as the Customer Success Portal) has recently been updated.

If you have the old link saved as a bookmark, you will now be directed to an error page when trying to access your account.

Updating your bookmark will ensure you can continue to raise and manage support tickets, access resources, and find all your Access-related information without interruption.

If you experience any issues accessing the portal after updating your bookmark, please contact our support team.

We’re enhancing the way you access support for Proclaim. Soon, all support requests will be submitted through our new My Access Portal, offering a faster and more streamlined experience.

​Please note – you can still call and speak to our support team as usual. That isn’t changing.

You’ll soon receive a dedicated communication with more details about the change, what to expect, and the confirmed switchover date.

Thank you for your continued partnership. We look forward to delivering a simpler, faster and more integrated support experience.

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

All forms are available to download via the Webforms area in the Customer Success Portal.

Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.

To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].

Access Legal’s Risk & Compliance Consultancy Team is running a remote training series (via Microsoft Teams) designed for busy legal professionals who want practical, immediately applicable guidance -plus time to get questions answered.

🕙 90‑minute sessions with open Q&A

🧑‍🎓 Delivered by our consultancy team who advise firms daily

✅ Just £100 + VAT or 70 FlexPoints per delegate

As the legal industry finds itself in an increasingly regulated and risk sensitive environment, the question is not whether a law firm should use a case management system, but if it can afford not to

In this article, Diana Borlea, Risk and Compliance Associate, examines the benefits or properly implemented a case management system. Read now >