Each edition brings you the latest updates, practical tips, and expert insights to ensure your success every step of the way.

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We’re redefining legal tech as your competitive advantage. Built on 30+ years of expertise and enhanced with purposeful AI, our integrated platform helps firms work smarter, faster, and more profitably. It all starts with unrivalled case management.

👉 Watch the 3-minute demo for CaseMatters Evo and see how your firm can power beyond.

Discover how to reclaim time, reduce risk, and unlock new revenue opportunities with a personalised demo tailored to your firm. Get started >

We've been listening to your feedback, and we're excited to share some of the key enhancements we've delivered based on what you've told us matters most.

You said: "We would like a smoother, faster experience when importing large datasets"

We did: We've significantly enhanced CDH Plus with improved large file handling and processing times. This has been a game-changer for firms managing substantial data migrations and imports.

View full details in Proclaim 3.5.1.18 Release Notes

You said: "We're not sure we're using the software to its full potential"

We did: We've introduced Performance Plans - a comprehensive service to review your system, identify optimisation opportunities, and help you unlock capabilities you might not know existed. Multiple customers have discovered powerful features already available in their systems through this service.

"The performance plan opened our eyes to what the product can actually do for us" - Recent Performance Plan Customer

Click here to see our services Catalogue

You said: "Email handling and document management should be effortless, it would be great to see improved efficiency gains in this area"

We did: We've delivered multiple improvements including:

View full details in Proclaim 3.5.1.19 Release Notes | Proclaim 3.5.1.18 Release Notes | Proclaim 3.5.1.15 Release Notes | Proclaim 3.5.1.14 Release Notes

You said: "We need support for modern banking formats and compliance requirements"

We did: We've added comprehensive banking integration support including:

View full details in Proclaim 3.5.1.18 Release Notes | Proclaim 3.5.1.15 Release Notes

For complete details on these and other enhancements, check out the full release notes in the Help Centre. Can't find something you're looking for? Our Support team is here to help you make the most of your software.

Have suggestions for future improvements? We're always listening. Share your feedback through your Account Manager or via the Ideas Portal.

This roundup covers enhancements delivered across recent months. For detailed technical specifications and implementation guidance, please refer to the full release notes.

Join our monthly webinars featuring industry specialists who'll help you get more from your software and stay compliant.

Expect practical optimisation tips, the latest legal compliance updates, and exclusive insights into upcoming product features. Each session is designed to enhance your business practices and keep you competitive in a rapidly evolving market.

All forms are available to download via the Webforms area in the Customer Success Portal.

The Legal Aid Agency has confirmed that the new Submit a Bulk Claim (SaBC) portal will go live on 4th February 2026, replacing the old CWA system that has been unavailable since the cyber-attack in May 2025.

This represents a significant change to how you submit your civil legal aid billing, and there are important new requirements you need to be aware of. Read now >

Below are the regularly scheduled courses that we deliver remotely every month. Course places are available to book all core sessions in the program and delegates join other users from our customer base. These are an ideal cost-effective training solution for firms who are looking for one or two members of staff to take on more in-depth learning and for user refresher purposes.

To arrange a booking for this solution or a group booking purely for your firm, please email the training team via [email protected].

There is still time to sign up for our Delving into Source of Funds/Source of Wealth Masterclass being held Wednesday 25th February and the good news is that places are now only £100 +VAT or 70 FlexPoints.

Hosted by Jack Brown, one of our Risk & Compliance Consultancy Team, this 90- minute remote masterclass will cover:

Email [email protected] for more information or for assistance with booking.

Keep an eye out for our future sessions, including March's "Stop Issues Before They Start: Legal File Reviews Made Simple".

Mariam Dobosz, Senior Risk & Compliance Associate, focuses on what should happen after the AML Independent Audit. Read now >