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If you can access the same website outside the hosted desktop on your local PC without issues then please ask a question in the <a href="https://help-proclaim.theaccessgroup.com/en/articles/14186655-how-you-contact-proclaim-support-via-the-myaccess-portal">MyAccess Portal Digital Assistant</a> and ask to "Speak to a human" to be put through directly to our support team.

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