Your Access Digital Assistant enhances your digital support options and provides a more seamless and convenient experience.
Achieve more from your software using the Digital Assistant
Instant assistance: Looking to perform common tasks in your software? We've designed your Digital Assistant to ensure you can get instant answers to our most frequently asked questions.
Convenient access: Access knowledge articles directly from your software, saving you time when looking for the answers you need.
24/7 availability: Your Digital Assistant is available around the clock, helping you to get answers day or night.
Stay informed: Access the latest release notes, newsletters, and product updates through the integrated News feed - watch for the red dot to know when new content is available.
As always, our dedicated Support Team are still on hand to deal with more complex or technical queries.
How to use the Access Digital Assistant
If you're on Proclaim v3.5.1.11 onwards, access this fantastic new feature from the Online Help option, visit our Proclaim digital assistant site >
To use the Digital Assistant, follow the steps below:
From your Proclaim toolbar, double-click Online Help, or visit our Proclaim digital assistant site >
On the webpage, click the Digital Assistant icon and then click Ask a question.
Type your question and hit Enter on your keyboard.
From within the answer, view the step-by-step guidance.
Your hub for product updates and news
Use the News feed to access the latest release notes, newsletters, and important updates - all in one convenient place, designed to keep you ahead.
To stay up to date, simply look out for the red dot indicating new content.