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How to start the task server

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Written by Antoine Larsen
Updated over 2 months ago

Task servers require the Windows account and, if running email-related tasks, an Outlook application logged in and running at all times. Often task server failures are caused when the account has been logged off by a system restart. This means you need to manually log back into the associated Windows account then start the task servers manually.
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Once logged back onto the correct account:

  1. Navigate to \\servername\prodisk\proclaim\batch\tasksdesktopicon.

  2. Right-click taskserver.exe then click Run as administrator.

Alternatively:

  1. Open Task Scheduler.

  2. Right-click on Start ATS.

  3. Click Run.

If you are still having issues with your task servers, please raise a new case online and reference the title of this article.

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