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You can increase the maximum number of cases open at once by adding or updating a setting in System Parameter Maintenance. 

⚠️ Important: The maximum value is 25 and cannot be set any higher.

- Key: Maximum Open Cases
- Code: (leave blank)
- Value: 25

1. Open System Parameter Maintenance.
2. Add or update the following setting:
 - Key: Maximum Open Cases
 - Code: (leave blank)
 - Value: 25

Steps to increase the maximum number of cases that can be open at the same time using System Parameter Maintenance.

Increase the maximum number of cases open at once

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