Increase the maximum number of cases open at once

Open System Parameter Maintenance and add or update this setting:
Key: Maximum Open Cases

Code:

Value: 25
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The code is left blank.
The value is hard coded at 25 and cannot go any higher.
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If you do not have access to the above programs then please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.