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VAT Object Reference Error

VAT error message 'System.NullReferenceException: Object reference not set to an instance of an object' is coming up when trying to authorise the VAT. HMRC website is not coming up.

A
Written by Antoine Larsen

This is to do with the config file prowin32.exe.config file, there should be a line of code present in this file as below:

<assemblyIdentity name="Telerik.WinControls.UI" publicKeyToken="5bb2a467cbec794e" culture="neutral" />
<bindingRedirect oldVersion="2019.2.618.40" newVersion="2020.1.113.40" />

If this is not in the file then please ask a question in the MyAccess Portal Digital Assistant and ask to "Speak to a human" to be put through directly to our support team.. and we can give you a different config file.

The location for this config is in the C drive/ progress/bin/ the file name is prowin32.exe.config.

Open this using the notepad to check.

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