We're currently working with the Legal Aid Agency to resolve a minor technical formatting issue with the bulk upload process for their new portal.
What you need to know:
We recommend holding off on uploading to the new LAA portal for a few days whilst we finalise the export format with the LAA. We're in active discussion with them and expect this to be resolved shortly.
Important: Your deadline for uploads remains 17th February, so there's plenty of time once this is sorted.
What to do:
Continue preparing your billing data as normal
Wait for our update (expected early next week) before attempting uploads
The portal launches on 4th February, but you don't need to upload immediately
We'll update you as soon as uploads can proceed.