The issue is likely that the postcode does not exist and should be checked with your client.
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Most likely it is that the property is a new build and the Land registry do not have the postcode registered on their system yet. So you would need to speak to the land registry.
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If none of the above works then please raise a new case online and reference the title of this article.
SDLT postcode error
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Written by Antoine Larsen
Updated over 3 weeks ago