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Task Server jobs are not sending out emails

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Written by Antoine Larsen
Updated over 3 weeks ago

This issue can be down to the user the Task Server is set to run as:

  • If the Task Scheduler job has Run with Highest Privileges ticked it will run as Administrator, if Outlook is not run this way there is a conflict and so won't have any communication from the task server.

  • You can test this:

  1. Opening Outlook via right-clicking the shortcut and selecting Run as Administrator

  2. If the emails then send then you know this has worked

  3. If so, untick the option in Task Scheduler and run Outlook normally to make sure there are no accidental issues following a manual restart

How to check if Outlook and the Task server run with highest priviledges

  1. Open Task manager

  2. Go to the details tab

  3. Right click on the columns

  4. Press choose columns

  5. Select "Elevated" Now check it the task servers and Outlook have both either Yes (meaning they run as admin/with highest priviledges) or No

If you have any further issues then please raise a new case online and reference the title of this article.

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