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Auto Email Import feature not working following a server migration

Steps to update the File Import Directory path in Email Maintenance after a server migration.

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Written by Huzayfah Patel

After a server migration, the Auto Email Import feature may stop working because the File Import Directory is still pointing to the old server path. You can fix this by updating the path in Email Maintenance.

  1. Open Email Maintenance.

  2. Check the File Import Directory path — if it is pointing to the old server, it will need to be updated.

  3. Click Update and enter the correct file path.

  4. Click Save.

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