Access Legal Proclaim

If you have a query, the best department to contact depends on the nature of your query. <br><br>See below for details of how each department can assist you.<br> 

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Department	Query
Account Manager	Your account manager is accountable for your commercial relationship with us. If you have questions about licenses or new and existing solutions, please direct those to your Account manager.
Support	Our Customer Success Portal is a hub of information and includes a robust knowledgebase of help articles, product and industry webinars and our latest release notes. Our support team is available for all product-related queries, including reporting faults and errors, new feature requests, and how-do-I-type queries. Raise a new case online and specify the business impact and priority so we can quickly route tickets to the right place.
Customer Success Management	Our team of customer success managers are dedicated to improving customer experience, satisfaction and product adoption. If you have any challenges navigating The Access Group or want to raise feedback or concerns about your service, please do so at [email protected].